Return Policy and Shipping


All hair is prepared, inspected and packaged carefully to make sure you are receiving the best quality.  Our primary focus is to make sure you are completely satisfied. Due to the nature of our product, all sales are final and there are no refunds or exchanges. For concerns please contact us at Federal Law prohibits the return of human hair products that have been used.  We adhere to this stern policy for respect of the hair, hygiene concerns and federal law.



If shipping is returned due to a bad address you will be responsible for any additional shipping charges. NO REFUNDS WILL BE GRANTED FOR REFUSED OR ABANDONED SHIPMENTS. Any inquires about shipping international please email

A signature is required for all  orders to be delivered. We are not responsible for any delay of shipment due to holidays, natural cause or any delay with the delivery company. We advise customers to order in a timely fashion. If packaging is delayed we will not offer a reimbursement of shipping charges.  Orders will be shipped within 5-7 business days after payment is received and fully processed. Shipping confirmation and tracking number will be issued via email once your order is shipped.